Samsung to patch Galaxy S10 fingerprint problem

Samsung Galaxy S11 secret weapon to smoke Huawei P40 Pro revealed

Samsung's customer support app reportedly noted that the patterns of some third-party screen protectors can be recognized by the Galaxy S10's ultrasonic fingerprint scanner. It's not clear exactly when this fix is coming, but in the meantime you might want to disable fingerprint security - or at the very least make sure you're not using a screen protector that affects it.

While it works on a fix, Samsung has advised against using third-party accessories with your Galaxy S10: "We are aware of the case of S10's malfunctioning fingerprint recognition and will soon issue a software patch".

Fingerprint scanners are generally more secure than camera-based face unlock solutions, but not all fingerprint unlock solutions are created equally.

A British user told the Sun newspaper this week that a bug on her Galaxy S10 allowed it to be unlocked regardless of the biometric data registered in the device.

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South Korea's online-only KaKao Bank told customers to switch off the fingerprint-recognition option to log in to its services until the issue was fixed. Plastic or silicon screen protectors can stymie it, so Samsung has been recommending that buyers used approved protective devices.

Lisa quickly found out that the device could be unlocked using any of her digits, and worse yet, her husband had no problem doing the same even though none of his prints were registered prior to acquiring the unnamed £2.70 ($3.45) screen protector.

When the S10 was launched, in March, Samsung described the fingerprint authentication system as "revolutionary".

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