Epic Games Store brings refund policy in line with Steam

Epic Games Store Now Matches Steam's Refund Policy

Between a more generous revenue share model and bi-monthly freebies, Epic has been hard at work attracting developers and users to its new storefront.

The Epic Games Store launched last month with the potential to make the biggest shake-up in the PC games marketplace since, well Steam, its biggest rival at this point. Epic Games director of publishing strategy Sergey Galyonkin revealed the change on Twitter, writing that people will be able to refund a game provided it is "within 14 days of purchase and under 2 hours played". It's a collection of games you can play with up to 100 other players in the same room, with each player using their phone (or other internet-connected device) as a controller.

Over time, Epic will implement a "self-service" refund request, though for now, players will need to open a Customer Support ticket.

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This refund policy is functionally identical to Steam's, which has the same two-week and two-hour rules. But how is it's refund policy? Now players will have the chance of asking for a refund if it doesn't meet their expectations.

Additionally, Galyonkin also announced that the Epic Games Store is available in over 30 different commercial regions.

You'd be pretty hard-pressed to find a better party game than The Jackbox series, and the first Jackbox Party Pack is the flawless introduction to the series - I never spent much time with Word Spud or Lie Swatter, but Drawful, Fibbage, and the trivia games are consistently fun and hilarious, particularly with a like-minded group of (preferably raucous) friends. You can read the full policy here. "We want to have a solution against review bombing", Galyonkin said.

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