Bethesda's website briefly revealed customer support tickets and personal information

Glitch in Bethesda Support System Accidentally Gives Users Access to Other Customer Info

It's now unknown exactly how many people were able to access Bethesda's Support system during the brief window where it was accessible, but suffice to say that anyone who has submitted a Fallout 76 support ticket recently should keep a wary eye on their credit card activity in case their details ended up in unscrupulous hands.

Apparently, the whole thing started when Bethesda released the "Power Armor" edition with what was supposed to be a Brotherhood of Steel helmet and canvas bag.

If you submitted a support ticket last night, there's a chance you'd be given full access to other people's tickets. In addition to reading other customers private communication with Bethesda, that would also give you a peek at any receipts they'd submitted - which contained people's addresses and some basic details about their credit cards.

Another Fallout 76 player reported the issue on Reddit under the username Jessiepie.

More news: Mafia raids across Europe target 'Ndrangheta group

"We are still investigating the incident and will provide additional updates as we learn more".

The Bethesda forums have recently seen a slew of reports of players having access to user information through the Fallout 76 support tickets system. To make matters worse, data breach notification laws require companies that have experienced a data breach to notify anyone who might have been affected; something Bethesda hasn't done. We'll be keeping an eye on the situation.

That says the information of a "limited number of other customers" was revealed, though that's arguably misleading.

"We're planning to bring Fallout 76 offline for maintenance across all platforms around 6:30 p.m. EST (23:30 UTC) to apply a hotfix that will address a service issue".

Related News:



Most liked

Kate Middleton & Prince William Celebrate Christmas Early with Some Military Families
As artificial snow fell, William chucked artificial snowballs at a children's entertainer, and Kate was caught in the crossfire. William and Kate will bring presents and messages to the troops in Cyprus from the families they met in the UK.

Google Allo Joins Other Dead Products List, to Stop After March 2019
Following the footsteps of a certain fruit-based competitor, Google is putting all their eggs in the Android Messages basket. It hasn't received a major update in nearly one year and most of the Allo team has been moved to Android Messages .

Scottish roundup: Kilmarnock go top after Celtic and Rangers drop points
The performance was also sub-standard from Rangers and Gerrard added: "We got the majority of things wrong all over the pitch".

Iran backs Yemen peace talks, state TV says
A day later, a 12-member team from the Saudi-backed government, headed by Foreign Minister Khaled al-Yamani, arrived in Sweden .

Trump asks OPEC not to cut production
There will be a deal, but it is unclear how much OPEC and how much non-OPEC will contribute". But they didn't discuss how big any cuts should be, he said.

Jokic’s triple-double helps Nuggets snap Raptors’ streak
Kawhi Leonard scored 27 points, Serge Ibaka had 15 and Pascal Siakam added 14 for the Raptors, which shot 11 for 41 from downtown. The play from Murray, Jokic, and the team as whole was big in the Nuggets shooting 24-of-48 from the field in the first half.

The Cut apologizes for article calling Priyanka Chopra a ‘scam artist’
Priyanka Chopra and Nick Jonas tied the knot at a five-day wedding at Umaid Bhawan Palace in Jodhpur, Rajasthan. Trouble had only begun for the writer of this article when floods of hate messages started pouring in for her.

Anxious father of missing British backpacker on his way to New Zealand
Her older brother Michael Millane says police have found CCTV footage of her returning to her Auckland hostel on Saturday night. Before coming to New Zealand she travelled as part of an organised group through South America for six weeks.

Tom Cruise Surprise Releases Late Contender for Film of the Year
Different TV makers call it by different names, including Sony's MotionFlow , Samsung's Auto Motion Plus and LG's TruMotion . We'll be honest, this isn't what we expected of the first video from the long-awaited Top Gun sequel .

Huawei CFO Meng Wanzhou arrested in Canada as United States seeks her extradition
For the same reason, Australia's government blocked China's telecom giant Huawei from its 5G mobile network last summer. Meng...to face unspecified charges in the Eastern District of NY , when she was transferring flights in Canada.

US warplanes crash off Japan coast, rescue under way
The Marine Corps said Japanese search-and-rescue aircraft immediately responded to aid in recovery efforts. The reports suggest the F/A-18 is a two-seat variant and five other crewmembers were on board the C-130.

BT to Remove Huawei Equipment From Its Core 4G Network
The maximum capacity 4G sites in the UK's busiest hotspots lay the foundation for 5G network switch on in 2019, EE said. Britain's telecoms have avoided using Huawei equipment in their network cores, which contain customers' personal data.

Civilisations and natural world on brink of collapse, David Attenborough warns
The United States is the only country, not part of the accord after President Donald Trump made a decision to walk away from it. At the conference in Poland, Attenborough said the United Nations provides a "unique platform" for uniting the world.

Facebook's secret documents seized by Parliament are published by MPs
Facebook is accused of using this data to assess "not just how many people had downloaded apps, but how often they used them". He reiterated that in 2014, the company made some changes that limited the data apps could access from the platform.

Arjen Robben says he will leave Bayern Munich at season’s end
In his club's 1-1 draw against FC Augsburg, the Dutchman managed to open the scoring with the most Arjen Robben goal of all time. Bayern Munich's chairman Karl-Heinz Rummenigge hopes that Arjen Robben will be seen off with another career title.