Video shows family getting kicked off Southwest flight

Southwest Airlines

"There's no more discussion, we're back at the gate".

Armstrong said she was then asked to stop filming, and allegedly warned that she and another female passenger who had objected to the incident would "be the next off". I also understand that at a busy airport you're potentially holding up other planes if you get out of sequence and delay the flight until someone is seated (though returning to the gate also delays a flight).

THIS is the awful moment a father and his scared daughter were kicked off a plane because she wanted to be near him.

As several people jump to the dad's defence, the woman in red tells them: "We're cleared for departure, you all need to understand the operation".

"This is not helpful, guys", Michelle then adds to Armstrong and the other woman who can be heard speaking up. "The flight attendant had stated that he needed to calm her down or he was going to be escorted off the plane with her", Armstrong said.

Flight attendants on a Southwest Airlines flight on Wednesday apparently weren't very sympathetic, however, when they kicked a man and his daughter off the plane because the child was upset, even after the kid calmed down. "The decision's been made". Armstrong went on to say that while the plane was taxiing, the girl was sitting in her seat.

Passengers and social media users alike are expressing outrage after a family was escorted off a plane in a heated encounter captured on video that has since gone viral. But truly, what do you do in this moment as a flight attendant, called on to act quickly, and keeping in mind we are only seeing video of the latter parts of this exchange?

More news: The risks and rewards of talks with North Korea

"We're on the runway for a minute or two, the child is sitting quietly in her own seat and that's when the captain comes on the intercom and says we're going back to the gate because we have a customer service issue to address", Armstrong said.

Armstrong posted the video on Facebook after the flight, writing "shame on you Southwest" in the caption.

Armstrong told me she shared the video on Facebook within minutes, even before the plane took off.

"He asked for a minute", one passenger is heard telling the flight attendant.

Armstrong told the publication Inc in a follow-up interview that, as a mother, she could identify with the father of the toddler, and believes the airline owes them an apology. I am a mom and my heart was hurting for this dad. I did not think this would blow up.

In a statement, Southwest said "our initial reports indicate a conversation escalated onboard between the crew and a customer traveling with a small child".

In response to the incident, the airline released a statement noting that they would be reaching out to the family to "listen to any concerns they have about their experience".

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